Miscellaneous
Got a quick question?
A: As a general rule, a holiday includes return flights (and airport taxes), the stipulated accommodation, and transfers...
A: Please contact us using our customer services page.
A: We will endeavour to respond to your email within 24 hours, however in peak periods this may take longer...
A: If you would like to find out more about the information we hold about our customers, how it is stored and how it is used, please view our Data protection, Privacy Policy and Marketing Statement...
A: For all questions concerning payment of your existing holiday, please contact customer services and quote your booking reference number.
A: During peak season you'll find that cheap late deals are almost impossible to find and the best deals have already been taken by those who have planned ahead...
A: ABTA, The Association of British Travel Agents, is the organisation which represents UK travel agents and tour operators responsible for the sale of around 90% of all package holidays...
A: A tour operator combines different components to create a holiday. The most common example would be a flight on an airline, including a transfer from the airport to a hotel...
A: Fuel Supplement
Fuel supplements have been added to reflect increases in the cost of aviation fuel. These supplements vary by tour operator...
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